Filing a claim:
There are two ways to file for unemployment insurance (UI claim)
- Call the UI Teleclaim Center at 1-877-626-6800
- Visit Career Opportunities and file your claim in person.
Visit Career Opportunities and file your claim in person:
Unemployment Insurance Services Walk-In Hours:
Monday through Friday
8:00 a.m. - 12:00 p.m.
1:00 p.m. - 3:30 p.m.
New claims, Re-open claims and problem resolution English
*Always call first to make sure UI services are available that day!
Eligible Veterans may qualify for priority of service for Federal employment and training funds, provided they meet the eligibility criteria of the program to which they are applying. Covered persons include Veterans and certain spouses of Veterans.
DUA's guide for individuals filing a claim for unemployment insurance provides information on:
- Claimant's rights and responsibilities
- Choices you have for collecting your benefits, if you are eligible.
- Retraining opportunities, and
- Services available to help you return to work as quickly as possible.
To remain eligible for UI benefits claimants are required to:
- Continuously search for work
- Maintain records of your search
The Commonwealth offers a health insurance program for residents of Massachusetts who are receiving unemployment insurance benefits. The Medical Security Plan offers two service plans:
- Premium Assistance provides cash assistance towards existing health insurance premiums
- Direct Coverage provides a benefit package for those without an option to continue a health insurance plan.
If you have an unemployment insurance claim, you can click here and:
- Sign for your benefits every week using WebCert;
- Get information on your benefit check; and
- Print out a copy of your 1099G form.
Medical Security Plan: Find out more about this plan.